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FreightExchange at a Glance (Public)

A Custom Solution, Without the Custom Build

FreightExchange Platform & Pricing Overview


FreightExchange at a Glance

Founded in 2014 by Cate Hull, FreightExchange was created to transform Australian logistics by connecting carriers with unused capacity to shippers seeking real-time quotes, tracking, and more efficient freight options.

Designed to simplify freight management, the platform helps reduce waste, improve operational efficiency, enhance service levels, and drive stronger profitability for both shippers and carriers.

A single platform to connect, automate, and scale your freight operations

FreightExchange is a fully connected TMS, FMS, and logistics automation platform built for businesses managing complex, multi-modal, or “ugly” B2B freight—from heavy machinery to automotive, food, and furnishings.

It is designed for Operations Managers who are no longer willing to accept “that’s just how freight works”—offering a tailored solution without the need for a custom build.

Automation from Day One

We don’t believe in making you rebuild your logistics network from scratch.

FreightExchange delivers ready-to-use integrations with a wide network of global carriers, regional providers, specialised freight partners, and leading Transport Management Systems (TMS).

Operational Efficiency Out of the Box

Our integrations enable immediate value across your operations:

  • Automated label generation
  • Seamless data transfer between systems and carriers
  • Real-time tracking and shipment visibility

Connect Across Every Layer of Your Network

Global carriers, regional providers, TMS platforms, and custom integrations—all in one connected system.

Includes:
Australia Post, DHL, FedEx (TNT), StarTrack, Toll, Aramex + more

Your Dedicated Logistics Technology Team

When you partner with FreightExchange, you’re assigned a dedicated integration expert and Customer Success specialist to ensure a seamless onboarding experience, proactive support, and consistent operational performance.

More Ways to Optimize Your Freight Operations

Beyond standard integrations, FreightExchange offers powerful built-in tools to help you automate tasks, secure your data, and elevate your brand:

Subscription Plans & Fees

Out of the box, users gain access to competitive broker rates, big & bulky deliveries, compliant DG & international shipping options, real time tracking and comprehensive reporting.

In addition to our standard features, we offer the following plans & add-ons for our premium features.

Starter

$0/month

Ship instantly with no contracts or setup.

Scale

Paid Subscription

Accelerate your growth with advanced tools and support for higher shipment volumes.

Professional

Paid Subscription

Full control for complex, multi-carrier logistics operations.

Plan Inclusions

  • Up to 500 BYO Carrier Shipments (501-2000 @ $0.21c each)
  • Unlimited Broker Shipments
  • International Parcels
  • DG Shipments
  • $500 Transit Warranty included
  • Up to 2 Workflow Rules

Optional Paid Add-ons:

  • 1 eCommerce Plugin
  • 1 BYO Carrier
  • 2 BYO Carriers

Plan Inclusions:

  • Up to 2000 BYO Shipments (2,001-4,000 @ $0.14c each)
  • Up to 4 BYO Carrier
  • Up to 2 eCommerce Plugins
  • Up to 5 Workflow Rules

Optional Paid Add-ons:

  • 1 ERP/API Integration
  • 10 Child Accounts
  • White Label

Plan Inclusions:

  • Up to 4000 BYO Shipments (4,001-10,000 @ $0.11c each)
  • Up to 10 BYO Carrier
  • Unlimited eCommerce Plugins
  • Unlimited Workflow Rules
  • Up to 2 ERP or API Integrations
  • Advanced Order Consolidations
  • Dedicated Account Manager
  • White Label
  • Up to 25 Child Accounts
  • Multi Region Freight Management

Optional Paid Add-ons:

  • Single Sign-On
  • AI Freight Audit

Need something tailored to your business?

We can customise a plan to suit your needs.

Case Studies

3hrs

Per day per warehouse person saved

25k

Shipments / Month

DC's

Advanced Distribution Centre Integrations

20%

Reduction in customer service tickets


Komatsu is a leading manufacturer of construction, mining, forestry, and industrial heavy equipment.

Our Partnership Success

Komatsu is a leading manufacturer of construction, mining, forestry, and industrial heavy equipment.

Komatsu required a shipping solution that could instantly calculate freight rates and provide a quote for the buyers of parts and equipment that ranged from 1kg-20,000kgs across all parts of the business. They wanted the flexibility of shipping with many carriers to ensure they could serve customers in metropolitan as well as regional and remote locations.

Flexibility & Transparency

  • Transparency: By providing a central freight management system, cost, service & performance analytics-enabled greater transparency over costs and the logistics operations.
  • Efficiency: We saved 3 hours per day per person in one department alone.
  • Cost savings: Reduced costs by automatically consolidating shipments for cost savings.



Join 1,400+ industrial companies already using FreightExchange

Leading businesses use FreightExchange to save time, reduce manual processes, and gain complete visibility across their shipping operations.

Ready to see it in action?


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