A Custom Solution, Without the Custom Build
FreightExchange Platform & Pricing Overview
FreightExchange at a Glance
Founded in 2014 by Cate Hull, FreightExchange was created to transform Australian logistics by connecting carriers with unused capacity to shippers seeking real-time quotes, tracking, and more efficient freight options.
Designed to simplify freight management, the platform helps reduce waste, improve operational efficiency, enhance service levels, and drive stronger profitability for both shippers and carriers.
A single platform to connect, automate, and scale your freight operations
FreightExchange is a fully connected TMS, FMS, and logistics automation platform built for businesses managing complex, multi-modal, or “ugly” B2B freight from heavy machinery to automotive, food, and furnishings.
It is designed for Operations Managers who are no longer willing to accept “that’s just how freight works” offering a tailored solution without the need for a custom build.
Seamlessly integrate your full carrier network with your ordering, eCommerce, and warehouse systems eliminating duplicate work and providing complete visibility.
Save valuable time with intelligent carrier selection that automatically chooses the best service and rate. Accelerate fulfilment with auto-generated labels, documents, and shipment consolidation.
Offer a professional, customer-facing experience through fully white-labelled portals, self-service tools, and real-time tracking updates.
Configure workflows, approvals, and carrier preferences to match your operations. Powerful enough for complex freight, yet flexible to support scalable growth.
Automation from Day One
We don’t believe in making you rebuild your logistics network from scratch.
FreightExchange delivers ready-to-use integrations with a wide network of global carriers, regional providers, specialised freight partners, and leading Transport Management Systems (TMS).
Operational Efficiency Out of the Box
Our integrations enable immediate value across your operations:
- Automated label generation
- Seamless data transfer between systems and carriers
- Real-time tracking and shipment visibility
Connect Across Every Layer of Your Network
Global carriers, regional providers, TMS platforms, and custom integrations all in one connected system.
Includes:
Australia Post, DHL, FedEx (TNT), StarTrack, Toll, Aramex + more
Your Dedicated Logistics Technology Team
When you partner with FreightExchange, you’re assigned a dedicated integration expert and Customer Success specialist to ensure a seamless onboarding experience, proactive support, and consistent operational performance.
More Ways to Optimize Your Freight Operations
Beyond standard integrations, FreightExchange offers powerful built-in tools to help you automate tasks, secure your data, and elevate your brand:
Turn tedious invoice reconciliation into an effortless process. Our AI automatically matches carrier invoices to your internal job costs and instantly flags overcharges, ensuring 100% accuracy and helping you recover lost revenue without manual line-by-line checks.
Perfect for distributed teams or 3PLs. Manage multiple branches or let customers book their own freight under your primary account, complete with customizable permissions and tailored markups.
Deliver a seamless customer experience by fully customizing the FreightExchange portal with your own domain, logo, and brand colors.
Put your logistics on autopilot. Create custom rules to automatically allocate the best carrier, service, or routing based on order size, weight, destination, or customer.
Keep your brand front and center even after the freight leaves your dock with personalized, beautifully branded live-tracking pages.
Ensure seamless authentication and secure access management for your entire team with simple enterprise SSO integrations, including Microsoft Azure/Entra ID.
Subscription Plans & Fees
Out of the box, users gain access to competitive broker rates, big & bulky deliveries, compliant DG & international shipping options, real time tracking and comprehensive reporting.
In addition to our standard features, we offer the following plans & add-ons for our premium features.
Starter
$0/month
Ship instantly with no contracts or setup.
Scale
Paid Subscription
Accelerate your growth with advanced tools and support for higher shipment volumes.
Professional
Paid Subscription
Full control for complex, multi-carrier logistics operations.
Plan Inclusions
- Up to 500 BYO Carrier Shipments (501-2000 @ $0.21c each)
- Unlimited Broker Shipments
- International Parcels
- DG Shipments
- $500 Transit Warranty included
- Up to 2 Workflow Rules
Optional Paid Add-ons:
- 1 eCommerce Plugin
- 1 BYO Carrier
- 2 BYO Carriers
Plan Inclusions:
- Up to 2000 BYO Shipments (2,001-4,000 @ $0.14c each)
- Up to 4 BYO Carrier
- Up to 2 eCommerce Plugins
- Up to 5 Workflow Rules
Optional Paid Add-ons:
- 1 ERP/API Integration
- 10 Child Accounts
- White Label
Plan Inclusions:
- Up to 4000 BYO Shipments (4,001-10,000 @ $0.11c each)
- Up to 10 BYO Carrier
- Unlimited eCommerce Plugins
- Unlimited Workflow Rules
- Up to 2 ERP or API Integrations
- Advanced Order Consolidations
- Dedicated Account Manager
- White Label
- Up to 25 Child Accounts
- Multi Region Freight Management
Optional Paid Add-ons:
- Single Sign-On
- AI Freight Audit
Need something tailored to your business?
We can customise a plan to suit your needs.
Case Studies
3hrs
Per day per warehouse person saved
25k
Shipments / Month
DC's
Advanced Distribution Centre Integrations
20%
Reduction in customer service tickets
Komatsu is a leading manufacturer of construction, mining, forestry, and industrial heavy equipment.
Our Partnership Success
Komatsu is a leading manufacturer of construction, mining, forestry, and industrial heavy equipment.
Komatsu required a shipping solution that could instantly calculate freight rates and provide a quote for the buyers of parts and equipment that ranged from 1kg-20,000kgs across all parts of the business. They wanted the flexibility of shipping with many carriers to ensure they could serve customers in metropolitan as well as regional and remote locations.
Flexibility & Transparency
- Transparency: By providing a central freight management system, cost, service & performance analytics-enabled greater transparency over costs and the logistics operations.
- Efficiency: We saved 3 hours per day per person in one department alone.
- Cost savings: Reduced costs by automatically consolidating shipments for cost savings.
Join 1,400+ industrial companies already using FreightExchange
Leading businesses use FreightExchange to save time, reduce manual processes, and gain complete visibility across their shipping operations.
Ready to see it in action?
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